• Contact details: name, address, phone number, and email address.
• Order information: billing address, shipping address, payment confirmation, order details, and contact information.
• Account information: username, password, and account settings where applicable.
• Shopping information: products viewed, items added to cart, wishlist activity, and order history.
• Support information: messages, photos, order details, and information you provide when contacting us.
• Usage data: browser, device, IP address, cookies, pages visited, and site interaction data.

• To process orders and payments.
• To arrange shipping, returns, refunds, and customer support.
• To communicate order updates and service messages.
• To improve website performance, security, and shopping experience.
• To detect, prevent, and investigate fraud or misuse.
• To send marketing communications where permitted and where you have not opted out.

We use cookies and similar technologies to power the website, remember preferences, analyse site performance, improve services, and support marketing where applicable. You can control cookies through your browser settings, but blocking cookies may affect website functionality.

We may share personal information with service providers that help us operate the store, including Shopify, payment processors, shipping partners, fulfilment providers, analytics providers, customer support tools, and marketing partners where permitted.

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or request a copy of your personal information. You may also opt out of marketing emails using the unsubscribe link in our emails.

We use reasonable measures to protect personal information. No online service can guarantee absolute security. We retain information as needed to provide services, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

Our services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can review and delete it where required.

Your information may be processed by service providers in different countries where our store, payment, analytics, marketing, shipping, or technology providers operate.

For privacy questions or requests, contact us at info@enrapturecosmetics.co.uk.