Browse the store, select your product, add it to cart, and complete checkout using the available payment options. Your final order details are shown before payment.

Orders are usually processed within 0–2 business days. Weekends, public holidays, and high-demand periods may take slightly longer.

Standard delivery is £3.75, express delivery is £5.99 where available, and eligible orders above £49 may qualify for free delivery. Final delivery cost is shown at checkout.

When tracking is available, tracking details are sent after dispatch to the email address used at checkout.

You may request a return within 30 days of receiving your item. The item must meet our return conditions, and you must contact us before sending it back.

For hygiene and safety reasons, opened, used, tested, or unsealed skincare, cosmetics, haircare, and personal care products may not be eligible for return unless faulty, damaged, or incorrect.

Contact us as soon as possible at info@enrapturecosmetics.co.uk with your order number and clear photos of the item, packaging, and delivery label.

After a return is received and approved, refunds are issued to the original payment method within 10 business days. Your payment provider may need additional processing time.

Contact us immediately. We can only update address details if the order has not yet been processed or dispatched.

Email info@enrapturecosmetics.co.uk or call +44 7465 792367. Include your order number if your question relates to an order.